General Manager – Prestigious 4* Deluxe Hotel – Northern Ireland

Daly Recruitment is partnering with one of Ireland’s most prestigious properties, (based in the North of Ireland) to appoint a Hotel General Manager.

We are seeking a dynamic and passionate leader to take on the role of General Manager at a prestigious hotel. You will be responsible for overseeing operations, meeting financial goals, and cultivating a motivated and high-performing team.

As General Manager, you will be responsible for overseeing all aspects of hotel operations, fostering the development of a strong and effective team across all departments. Your primary goal will be to ensure exceptional guest satisfaction by taking a proactive, hands-on approach to every task.

The ideal candidate will have significant experience in budget and revenue management. In this role, you will lead the Heads of Departments (HODs) to drive operational standards, achieve sales and revenue targets, and maintain a stable, motivated, and focused team.

Responsibilities will include:

Reporting to the Regional Director of Operations, the successful candidate will:

•  Oversee the daily operations of the hotel, ensuring smooth and efficient functioning.
• Achieve financial targets and manage the budgeting process.
• Lead and develop a customer-focused team, fostering a culture of excellence.
• Drive improvements in guest satisfaction and overall service quality.
• Ensure that all operational aspects align with company standards at all times.
• Collaborate with senior management to implement innovative strategies for generating new revenue streams.
• Oversee all health and safety protocols, ensuring compliance with regulations and best practices.

Skills/Requirements

• 4-5 years of experience in hotel management within the luxury hotel sector.
• Proven track record of delivering results and driving change through effective leadership and team influence.
• Strong financial acumen and the ability to manage budgets effectively.
• Extensive background in food and beverage operations.
• In-depth knowledge of Tourism NI legislation and industry standards.
• Ability to contribute to the broader strategic development of the organisation.
• Passionate and hands-on, with a commitment to excellence in all areas.
• Dedicated to providing exceptional hospitality, customer service, and quality.
• Familiarity with the Northern Ireland market, including golf tourism.
• Highly customer-focused with a passion for enhancing guest experiences.
• Excellent staff management and leadership skills.

Must have: 

• 4-5 years of experience in hotel management within the luxury hotel sector – preferably large scale and have golf knowledge.
• Excellent financial acumen
• Good knowledge of NI employment laws for managing, recruitment and training of staff.
• Management and customer skills.
• Knowledge of the local and national tourism markets, including key stakeholders and legalisation.

Desirable:

• Hold previous experience of working within the Island of Ireland luxury hotel market.

Excellent salary on offer for the right candidate.  

This role offers a highly competitive salary and benefits package (including healthcare), along with the opportunity to work in one of Ireland’s most iconic properties.

Our client provides excellent training and development opportunities as the group continues to expand, with additional properties set to be added to their portfolio.

For more information on this role please contact Nichola on Nichola@DalyRecruitment.com

Only those eligible to work in the UK need apply.

• Assistance will be provided to any candidates who are relocating.

Application: 

We endeavour to get back to all applicants, however due to the volume of applicants we are dealing with on a daily basis regretably this may not be possible. If you not hear back from Daly Recruitment in 2/3 days of applying, you have not been successful on the shortlist for this role, and we wish you every success with your job search!

PLEASE ONLY SUBMIT CV IN WORD FORMAT.