Spa Manager – Co. Kerry

  • Salary: €DOE
  • Location: Co. Kerry
  • Essential Criteria: 4-5 Years Spa Management within the luxury market

Daly Recruitment are on the search for an experienced 5 star Spa Manager on behalf of a luxurious hotel in the Co.Kerry region. Our client is seeking a candidate with at least 4-5 previous years experience in a similar role to meet the demands & high service levels of this busy prestigious spa operations.

Reporting into the General Manager, the Spa Manager will ensure the smooth running of the department, offering guests the highest level of customer service/experience at all times.


DUTIES AND RESPONSIBILITIES:

  • To manage the effective professional management of the daily operations of the Spa Department.
  • Ensure high standards of presentation and cleanliness are maintained at all times within the department.
  • To manage good staff/colleagues relationships within the department.
  • To manage and deliver  training and development to ensure ultimate client care.
  • To operate the Spa Department in a cost effective manner in line with department budgets
  • To carry out department inspections and report findings to the General Manager.
  • To ensure procedures in the department support ultimate client care.
  • Assessment and recruitment of required staff.
  • Ensure all new staff to receive a detailed department induction and company induction.
  • Ensure the treatment & reception desks are covered at all times.
  • To encourage and motivate staff to reach set targets.
  • Ensure all departmental billing is carried out accurately and on time.
  • Liaise with ‘Front of House’ to ensure correct billing of hotel guests.
  • Ensure that all members of staff are aware of all aspects of health and safety connected with their jobs.
  • Monitor and action all complaints in line with company standards.
  • Ensure all members of staff are properly trained and qualified before doing any treatment.
  • All staff training records are maintained and kept up to date.
  • Maintain the health and safety aspects of the department, ensuring all records are maintained and staff trained.

CANDIDATE MUST BE ABLE TO DEMONSTRATE:

  • Previous Spa Management experience at least 4-5 years.
  • CIBTAC, ITEC or CIDESCO qualifications
  • Good standard of computer literacy in Microsoft Word, Excel, PowerPoint and Excel
  • Good understanding of health and safety operations in managing a pool and spa.
  • Good written and verbal command in the English language.
  • Have a thorough knowledge of the hospitality/ spa industry.
  • Strong financial understanding with a drive and ambition to meet targets.

ESSENTIAL:

  • Previous Spa Management experience at least 4-5 years.

Must be eligible to work in the EU.


SALARY:

DOE and excellent perks and benefits.

For more information on this role or to discuss this opportunity please email Nichola on Nichola@dalyrecruitment.com


 

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