Tag Archives: Hospitality jobs

Writing a CV

There is only one opportunity to make yourself stand out before landing that all important interview. Make sure you sell yourself from the word GO!

Get the basics right! 

Here’s our top tips before starting: 

  • One CV does not fit all roles, adapt your CV to fit with the job description and company! 
  • Don’t spend too much time on design. Focus on the content.
  • Research the role and company before starting a CV and keep all duties and company ethos in mind when completing.
  • Always get someone else to proof read your CV before submitting, a second critical  eye can provide a fresh approach.
  • Don’t rush, leave yourself plenty of time to compile your CV before the closing date. 
  • NEVER LIE ON A CV! You would be surprised at the amount of people who get caught out – don’t even consider it!  
  • Ignote the two page myth, I have witnessed many candidates not including vital information as they kept the CV to two pages. Try not to exceed three pages though. Don’t include irrelevant information, ensure all is relevant to the role you applying for! 

`Presentation

  • A CV is always about substance rather than style.
  • Keep it simple, do not use coloured block columns. 
  • Ensure it’s easy to read.
  • Pick a standard professional font, size no smaller than 11. 

Writing your CV:

  • Always include a short personal statement (2/3 lines) that summaries your key skills and experience to date. Keep it brief and precise with key words associated with position you are applying for.
  • Ensure your contact information is clearly visible so your potential employer can get in touch with you either via email or telephone. 
  • Refrain from including any personal information that may be deemed as discrimination. 
  • Begin with your current or most recent employment or alternatively list your recently completed education such as a recent degree (within the past two years) if you don’t have any significant work history. 
  • Include month and year of starting and ending jobs and ensure they are accurate. 
  • Explain any employment gaps, don’t leave it as unexplained as many employers will pick up on this and you may not get an opportunity to explain this.
  • Tailor your experience to points on the job description for the position you are applying.
  • Always be assertive and positive in work history.
  • Keep information and skills relevant at all times.
  • Skills and achievements – ensure they are relevant and kept to last five years. Don’t include any that have no relevance to the industry you are applying within. 
  • Qualifications – always start with latest and work backwards. 
  • Don’t list personal details of references. State they are available upon request.  This avoids any scenarios of references being contacted without your consent.

Finally before submitting:

  • Always make sure your CV is up-to-date before submitting.
  • Have someone proof read it for you and listen to their input.
  • Imagine you are the recruiter, read over your CV and ask yourself if you were recruiting for the role would you invite you for interview. 
  • Once your CV is submitted you another opportunity sell yourself, unless you are invited for interview. This is your first chance at making a lasting impression. Make it count. 
  • Finally, ensure all social media platforms are turned to private (or deleted) before submitting a CV for consideration as 87% of employers check these upon application. Ensure profile pictures and posts don’t include anything that may impact your application…… 

 

Take the Stress Out of Recruitment: Partner with a Specialist Independent Recruiter

If you’re looking to attract top hospitality and tourism management & executive level, partnering with Daly Recruitment will take a lot of hassle and time away, whilst delivering vast industry knowledge and insights. Here’s why:

1. Market Expertise: As a specialist recruiter we hold in-depth knowledge of your industry and the talent pool, enabling us to find the best candidates who meet your specific needs.

2. Faster Hiring:  By tapping into a network of candidates who are actively job searching, a we can speed up the hiring process, presenting you with qualified candidates quickly.

3. Exclusive Candidate Insights:  As specialist recruiters we have access to candidates and industry insights that may not be available through job boards or other agencies. This gives you a competitive edge in finding the right fit.

4. Efficient Candidate Filtering: Rather than sifting through countless CVs, we only submit candidates who meet the exact skill set you’re looking for — saving you time and effort.

5. Confidentiality and Trust: We work on many confidential assignments and have established strong, trusted relationships with candidates. This enables us to present opportunities to individuals who may not be actively applying but are open to the right offer.

6. No Lazy Recruitment: Unlike general job boards, we don’t rely on mass postings. We proactively engage with the best candidates, ensuring you’re connected with the right people.

7.  Valuable Market Insights:  As a specialist recruiter we provide valuable salary benchmarks and insights into the competitive job market, helping you stay ahead and make informed decisions.

By working with a specialist recruiter, you’re not just filling a vacancy — you’re making a strategic hire with access to expertise, insights, and an exclusive talent pool.

Let us help you find the right fit, faster and more efficiently.


 

Contact Daly Recruitment

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Middle Management

First week back at office, and I am already quickly identifying a trend that will (and is going to) cause industry wide problems throughout 2024..

𝗠𝗜𝗗𝗗𝗟𝗘 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧:
There is a huge gap appearing in skilled middle management, this is only going to grow if not managed.
Many companies, promoted too quickly (and will admit that) after the pandemic in a bid to retain and attract staff. However, there are repercussions of this, and through no fault of their own employees in positions not getting the correct mentoring / support required to fulfil their job. Many are not being trained to develop their people management and financial skills to develop them into leaders.

Middle management is a vitally important aspect of your business and our industry, they are what makes the day to day operations churn, they are our future leaders & talent pipeline. As a duty of care employers have a responsibility when promoting people into higher roles level of management, that they nourish and implement a development plan to close any skill gaps required.

⚠ 𝙈𝙞𝙙𝙙𝙡𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙧𝙨 𝙘𝙖𝙣 𝙙𝙧𝙞𝙫𝙚 𝙩𝙝𝙚 𝙨𝙪𝙘𝙘𝙚𝙨𝙨 𝙤𝙛 𝙤𝙧𝙜𝙖𝙣𝙞𝙨𝙖𝙩𝙞𝙤𝙣𝙨, 𝙗𝙪𝙩 𝙛𝙞𝙧𝙨𝙩 𝙩𝙝𝙚𝙮 𝙣𝙚𝙚𝙙 𝙩𝙝𝙚 𝙨𝙠𝙞𝙡𝙡𝙨 𝙩𝙤 𝙨𝙪𝙘𝙘𝙚𝙚𝙙!!

Look to your middle management and their skillset, have they all the skills required to deliver the role you have appointed them too? If not, act now to develop and begin that training for the better good of your business and also the industry as a whole.

𝗥𝗘𝗖𝗥𝗨𝗜𝗧𝗜𝗡𝗚:
This also creates a problem within the job market, as candidates will have false expectations when applying for higher jobs. No one is a winner and it will (is) create a larger overall problem: as with higher job titles, come higher salaries expectations ….

This is a very worthwhile article for employers to read, on how to improve and develop a strong middle management team for the better good of your business, whilst improving the overall skillset and development within our industry.

 

𝘼𝙡𝙡 𝙤𝙛 𝙬𝙝𝙞𝙘𝙝 𝙬𝙞𝙡𝙡 𝙝𝙖𝙫𝙚 𝙖 𝙨𝙞𝙜𝙣𝙞𝙛𝙞𝙘𝙖𝙣𝙩 𝙘𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣 𝙞𝙣 𝙮𝙤𝙪𝙧 𝙖𝙗𝙞𝙡𝙞𝙩𝙮 𝙩𝙤 𝙖𝙩𝙩𝙧𝙖𝙘𝙩 𝙖𝙣𝙙 𝙧𝙚𝙩𝙖𝙞𝙣 𝙞𝙣 𝟐𝟎𝟐𝟒…. 𝙏𝙧𝙪𝙨𝙩 𝙢𝙚!…

 

 

Candidate: Why you should use a specialised recruiter?

Looking for a new job? Use an specialised recruiter.

Job searching can be one of the most daunting experiences, ranked as highly as up there moving house as it’s deemed to be a major life change. 

It’s important to remember you will spend 39+ hours of your week in this position so you must be careful on choices you make to be happy and fit with your career progression with hospitality. 

An specialised recruiter can make this experience less stressful by providing advice, preparing your CV and prepping you for the interview process.  

At no cost to you, the candidate.

So, what are the benefits of an specialised recruiter:

Many companies use recruiters for their expert knowledge rather than advertising the vacancy online or in newspapers.

  • Daly Recruitment meet each of our candidates over coffee in a casual environment to build a rapport and personally get to know each of our candidates. 
  • A specialised recruiter will know your skill set and target specific companies that would be interested in your experience.
  • Specialised recruiters, like Daly Recruitment, hold insight and knowledge into the sector, company and the role, something that you just can’t obtain from an online job website. 
  • We coach and prepare each of our candidate if they are invited for interview, giving you confidence walking into the interview room. 
  • A recruiter can get your CV directly in front of an employer with a brief of your background and skill set. 
  • At Daly Recruitment we do not take on client companies who have a high turnover of staff, or whom from our knowledge don’t have a history of looking after staff. This is vitally important for candidates to know, so they can trust us with their search and know we are only working with the best in hospitality.
  • Daly Recruitment will always look out for a candidates’ best interest and career, after all we want be part of your hospitality management career!
  • We have a long standing working relationship with many of our clients and have a trusted partnership with internal hiring managers.

Daly Recruitment will also provide you with support to devise your resignation letter, and if required provide advice should a counter offer be received from your current employer.

IMPORTANT: A candidate’s CV held by Daly Recruitment will only ever be sent to a potential employer with the consent of the candidate, having discussed the role and its suitability with the candidate. Daly Recruitment will look after all negotiations on your behalf, including salary, taking that stress and hassle out of the equation for you.

Visit our candidate section for our candidate testimonials. https://dalyrecruitment.com/candidates/

Contact Daly Recruitment

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Be realistic with expectations.

CANDIDATES: 

When applying for a job do you always look at their essential criteria? This will always indicate whether you have the skills and requirements the employer is requesting.

Set realistic expectations of roles you are hoping to develop into, look at jobs and opportunities that will lead you to your chosen destination.

Be practical on the requirements of the role, for example seeking a food and beverage manager position within a hotel that is 9-5, Monday – Friday is not reasonable nor is it reflective of the requirements of that role.  By doing this you are setting yourself up for disappointment as these requirements truly don’t exist.  You most certainly will have to go through this journey if you wish to reach the Hotel General Manager position.

Very few jobs are 9-5 anymore, and definitely not in hospitality. One of the main elements of working in the hospitality sector is the flexibility the hours provide flexibility in work means flexibility outside of work also.
If you don’t like to work a 9-5 job and do the same thing every day, then this is the sector for you.  Your hours will vary, and no two days are ever the same.
You will struggle to find a 9-5 in this industry, it’s not impossible but don’t restrict yourself to this as it will pay off along your career path as you learn and develop.

A huge benefit of working in the hospitality industry is that you can expect no two days to ever be completely the same. This makes a position in this sector particularly exciting, as you are likely to always be kept on your feet, often working in a fast-paced environment, but you are rewarded by the fact that it always remains interesting and dynamic.
We can’t forget the great industry perks it brings!

Career progression opportunities

One thing most candidates look for when deciding on a sector to work in is how good the potential is to progress over time. Luckily, as the hospitality industry is increasing, this means that the chance to work your way up the work ladder is both very feasible and very likely. We recommend to have a look at some of the linkedIn profiles of industry leaders, and you will see the path they made to get where they are today.

Think of the bigger picture. Many candidates who switch from shift work to 9-5 find that adjustment difficult.


EMPLOYERS:

This is also crucial for employers too, asking for ‘x’ years of experience in a role will depend greatly from each individual and size of properties a person has worked in.

Read your job description throughly and ensure you are not being unrealistic as you could be eliminating good candidates from applying and joining your team.
For example: in a hotel setting, many managers after 2/3 years as a department head will want to move up the ladder, not take a side step. Consider this greatly as we all work together to open and attract and retain talent into out much loved industry.

Is your salary really reflective on the experience you are seeking? This is a crucial time for all businesses as they begin the recovery journey, working together as an industry to attract and retain staff is a role for everyone in management.
Salaries must be in line with your expectations or you will not attract the calibre and talent you are hoping to achieve. Daly Recruitment are here to provide guidance on any market rate salaries to any employers.

Candidates are now seeking perks which are more than free lunches, uniform – work life balance is now key to all successful recruitment and retention, and more so as we emerge out of lockdown.

Remember the recruitment process has to be right from job advert through the interview process.  Interviews are now a two way street, both sides are accessing the other for suitability! Try and create a relaxed environment so you both can evaluate this.

 


Always be realistic on expectations on roles you are applying for and advertising! The recovery journey is beginning as are career paths and aspirations. 

 

 

 

The recovery journey – The importance of investing in specialised recruitment

As we now look towards emerging out of lockdown, many businesses will be focusing to recruit and attract strong management and teams to help them bounce back quickly. 

It’s a fact that hospitality has lost a substantial number of its people to other industries throughout the past year. The biggest challenge the industry is facing now is to attract this talent back. At Daly Recruitment our passion & mission is to assist you (employers) in the reemployment of talent back into our industry & target the talent who have moved away from hospitality to entice the exceptional skilled talent back.

Based on my ongoing research I have completed over the past number of months, the key message that keeps coming back from  candidates is that a job description or social media post isn’t enough to draw these candidates back into our industry. They want to feel they will be valued and appreciated. Now more than ever, it’s time to reach out to ourselves at Daly Recruitment who specialise in luxury hospitality management recruitment to have conversations about upcoming requirements. Behind the scenes throughout lockdown, we have been compiling a database of highly professional and experienced hospitality candidates that are willing to come back into our industry to hit the ground running for the right opportunity.

A number one client question we get asked at Daly Recruitment is  “Why did candidate X not apply to us directly and came via Daly Recruitment?”.
The answer is simple, a specialised recruiter headhunts on your behalf, following the brief they are provided. Hospitality is a small industry and everyone is well connected, many candidates (as I’ve established) now want to have a middle person to ask questions and speak with the employer on their behalf.
Moving roles, or starting a new job is a big step and individuals will want to get back into a stable job that suits them and will grow their skillset. It’s important candidates trust the guidance and direction they are given.

Reasons why you should invest and work with a specialised recruiter like Daly Recruitment:

  1. Daly Recruitment holds extensive knowledge on the industry & its people. We work in this area permanently and can quickly identify the matching of skills, people and cultures.
  2. Daly Recruitment has direct fast access to candidates, in the market and those who have left.
  3. Daly Recruitment has a proven greater reach than a post on social media and job board.
  4. We are now in a market where management candidates prefer to have a middle person to act on their behalf.
  5. Daly Recruitment take the hassle out of your search and narrow down the search based on our conversations.

Daly Recruitment has established a reputation as a leading recruiter representing leading luxury industry employers and take great pride in all our work and delivery. Providing a five star personable service to both our clients and candidates at all times.

Money spent on good recruitment is money well spent and an investment to your business!

Did you know?:
Daly Recruitment was awarded Best Luxury Specialised hotel management recruiter for UK and Ireland for 2020 by LuxLife Magazine.

We are ready to help and undertake any management / executive recruitment searches you may have across the following areas:

Hospitality | Tourism | Events | Hospitality Trade Suppliers.

To speak to Daly Recruitment about any of your recruitment requirements across the Island of Ireland and UK, please contact us on:

E: Nichola@DalyRecruitment.com

 

Daly Recruitment Awarded Best Luxury Hotel Recruitment Specialists – UK & Ireland 2020.

LUXlife Magazine have announced Daly Recruitment as the Best Luxury Hotel Recruitment Specialists – UK & Ireland in their LUXlife Magazine Resorts & Retreats Awards 2020. Daly Recruitment, based in Belfast specialises in Luxury recruitment across Hotels | Tourism | Event Management | hospitality trade suppliers across the Island of Ireland and UK.
Working with a portfolio of high end clients to find that perfect match.

The resorts and retreats industry is a true goliath, accounting for multi-trillion dollar expenditure every year and single-handedly fuelling global economies. Despite this, the sector is incredibly competitive, and expectations require nothing short of excellence to reap continued success. On top of all of this, 2020 has been a disruptive force, putting many long-established brands on the back foot, with the simplest of things being rendered far from certain.

Awards Coordinator Holly Morris took a moment to comment on the extraordinary achievements of those recognised: “The hospitality industries encompass a vast array of different businesses. Companies of all shapes and sizes and in all locations contribute to creating exquisite memories for people all over the world. With this, I offer my sincere congratulations to all of those recognised and I hope you have a fantastic new year ahead.”

Ultimately, LUXlife launched the Resorts & Retreats Awards to recognise those who have dedicated themselves to offering the finest experiences, product and services in the industry. Whether established stalwarts, or up and coming newcomers, we endeavour to seek out the paragons who lead the pack and set the benchmark. With 2020 being the year it has been, it becomes more important to celebrate those who have dedicated resources to navigating the unique challenges they have faced. At the end of the day, considering everything we’ve been through over the last ten months, success, at all levels, must be celebrated.

Nichola Daly, Director of Daly Recruitment speaks of her delight at being awarded such a prestigious award. Nichola reflected on the achievement and on the year which has passed;
“2020 has been a challenging year for the sector, throughout this time we have been  side by side with the industry  throughout it all.  I am beyond delighted, and indeed very proud to win this award, up against tough competition within the market place. Daly Recruitment are extremely proud of our portfolio of clients and candidates, and look forward to working with all throughout 2021 to rebuild and repair the industry we all love. We are very grateful for the nominations and of course the wonderful support along the Daly Recruitment journey. It has been a great ending to 2002 at Daly Recruitment HQ’s to receive this award”.

About LUXlife

Published bi-monthly, LUXlife informs readers on all aspects of high-end lifestyle, including the finest, food and drink, hotels and resorts, health and beauty, automotive, jewellery, art and technology from around the world.

December 2020.

NEVER criticise former (current) employers or colleagues

It’s a common question by potential employers at an interview to ask. ‘Why did you leave ……  position?’

It might seem to you to answer and justifiable to say:

  • ‘My manager didn’t have good managerial skills. I feel my knowledge and experience was carrying them.’
  • ‘I was working more hours than management for half the salary.’
  • ‘Their expectations were too high.’
  • ‘They failed to recognise my potential, even when I pointed it out to them, but it’s their loss.’

Your boss or colleagues may have appeared that way to you, and everyone is entitled to their own opinion, however if you feel like this I would strongly advise you speak with your employer and make them aware of this. Allowing them to understand what you are feeling, and to see can this be rectified. Sometimes a conversation is all it takes to open the lines of communications, in order for everyone to have that understanding and put things right.
If it’s beyond that stage, and you feel any of the above statements, don’t use an interview – which is about you to express this annoyance.

Many potential employers will view this that you have brought negativity to the interview, producing a red flag to the panel. The first thing you have done, is give a bad bitter vibe off about you. Please remember hospitality is a small industry, and the panel may know your manager extremely well. At the very least they will question your loyalty – not in terms of how long you stayed in the role, but in terms of how professional you are even after whilst working / leaving an organisation.

Please see how important it is that you always maintain professionalism in an interview, this will very much reflect on you!

ALWAYS Keep your emotions about past employers and work-related experiences under control. Venting and expressing your feelings about past employers or colleagues, does not portray a good picture and potential employers will not want to bring that vibe into their organisation.

Don’t sabotage yourself during job interviews. They are hard enough to get right now and think of the all the preparation you have put into getting to this stage, so don’t to undo all your hard work with unprofessional comments about past employers or colleagues.

Always keep the tone of the interview professional, and let your true personality shine through. Engage with the panel on other topics that you have spent hours preparing on delivering.

Think of other reasons to answer the question like:

  • You are looking for better career prospects, professional growth and work opportunities.
  • You want to join a larger company that development opportunities are available to develop within.
  • You want a change in career direction
  • You are looking for new challenges at work
  • You were made redundant.
  • Your company was restructuring
  • Your company underwent a merger or an acquisition – rebrand.
  • Your job duties have been reduced, or your job outsourced
  • You have to travel on business too often
  • You are employed on a short-term contract.

You have to keep the reason for leaving consistent during both the exit interview at your old workplace and the job interview at your new one. This way, your new employer will have no misgivings about you after performing a reference check.

Hospitality book recommendations for quarantine.

Some recommendations for hospitality books to read throughout quarantine, these have been recommended by industry friends and colleagues.

 

Michael Weston, General Manager of Slieve Donard Resort & Spa

Nichola is a specialist recruiter in a company which itself stands out from other recruitment agencies due to the extensive industry knowledge, quality and personal service she offers.

With a people-centric approach, Nichola goes beyond just matching skills and experience to a job spec. I know when I interview a Daly Recruitment candidate, they will have already been vetted as a suitable fit within our company and culture by a partner who knows us well. I would highly recommend Daly Recruitment to any of my industry colleagues.